Privacy Policy

How we collect, use, and protect your information.

Effective date: [Month Day, Year]

This Privacy Policy explains how Health Protocol Generator (the “Service”) collects, uses, and protects information.

Controller: [Legal Company Name]
Contact: support@protos-health.com
Address: [Company Address]

Geographic scope

The Service is currently intended for users located in the United States.
We do not actively market or offer the Service to individuals outside the United States at this time.

1. Information we collect

1.1 Information you provide

  • Account information (e.g., email address)
  • Profile and onboarding responses
  • Wellness and lifestyle data you choose to provide
  • Uploaded files, which may include health-related documents such as lab reports or body composition results
  • Communications with support

1.2 Connected integrations

If you connect third-party services (e.g., wearables), we may receive wellness data such as activity, sleep, or heart rate metrics, based on permissions you grant.

1.3 Information collected automatically

  • IP address and approximate location (country-level)
  • Device and browser information
  • Usage data and timestamps
  • Cookies and similar technologies for essential functionality

We may use IP-derived location information to determine country-level availability, enforce geographic limitations, and comply with applicable laws.

1.4 Payment information

Payments are processed by third-party providers (e.g., Stripe). We do not store full payment card details.

2. How we use information

We use information to:

  • Operate and provide the Service
  • Generate personalized protocols and outputs
  • Maintain accounts and subscriptions
  • Improve reliability, safety, and functionality
  • Communicate with users
  • Comply with legal obligations

3. Health-related and sensitive information

Some information you provide may be considered sensitive (e.g., wellness or health-related data). We process this information only to provide the Service and with appropriate safeguards.

The Service is not intended to diagnose, treat, cure, or prevent any disease.

4. Sharing information

We do not sell personal information.

We may share information with:

  • Service providers (hosting, authentication, analytics, AI processing)
  • Payment processors
  • Third-party integrations you enable
  • Legal or regulatory authorities when required
  • Parties involved in a corporate transaction

5. Data retention

We retain information as long as necessary to provide the Service, comply with legal obligations, and resolve disputes. You may request deletion.

6. Security

We use reasonable technical and organizational safeguards, but no system is 100% secure.

7. Cookies

We use cookies and similar technologies for essential functionality and service performance.

8. International access

We are based in the United States. If you access the Service from outside the U.S., your information may be processed in the U.S., where data protection laws may differ.

9. Your rights

Depending on your location, you may request access, correction, or deletion of your information by contacting support@protos-health.com.

9.1 California notice

If you are a California resident, you may have additional rights under California privacy laws. We do not sell or share personal information for cross-context behavioral advertising.

10. Children

The Service is not intended for children under 13 (or under 16 where applicable).

11. Changes

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service.

12. Contact

Email: support@protos-health.com
Address: [Company Address]