Terms of Service

The rules for using the Service.

Effective date: [Month Day, Year]

These Terms of Service (“Terms”) govern your access to and use of Health Protocol Generator (the “Service”), operated by [Legal Company Name] (“we,” “us,” “our”).

Contact: support@protos-health.com
Address: [Company Address]

By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old (or the age of majority where you live) to use the Service.

Geographic availability

The Service is currently intended for use by individuals located in the United States.
We do not actively offer, market, or target the Service to individuals outside the United States at this time.

2. Medical disclaimer (no medical advice)

The Service may collect wellness information and generate educational content and suggested protocols (including nutrition, exercise, sleep, supplement, or lifestyle suggestions).

The Service does not provide medical advice and is not a substitute for professional medical care.
We are not a healthcare provider. Always seek the advice of a qualified clinician for questions regarding a medical condition, medications, supplements, or treatment decisions. Never disregard professional advice because of something you read or receive via the Service.

If you think you may have a medical emergency, call emergency services immediately.

The Service is intended for general wellness and educational purposes only.

3. Accounts and security

To use certain features, you must create an account. You agree to:

  • provide accurate information and keep it up to date
  • maintain the confidentiality of your login credentials
  • notify us promptly of unauthorized access or security issues

You are responsible for all activity on your account.

4. Subscriptions, payments, and billing

The Service may offer paid plans or premium features.

  • Payment processing: payments are processed by third-party processors (e.g., Stripe). Your payment is subject to the processor’s terms.
  • Auto-renewal: unless you cancel, subscriptions renew automatically at the end of each billing period.
  • Taxes: you are responsible for any applicable taxes unless stated otherwise.

4.1 Cancellation

You may cancel through the billing or account flow provided in the Service. Cancellation typically takes effect at the end of the current billing period.

4.2 Refunds

Refunds are provided only where required by law, unless a separate written refund policy is provided.

5. Connected integrations (e.g., wearables)

If you connect third-party integrations (such as wearable or health services):

  • you authorize us to access and process the data you permit
  • the integration’s own terms and privacy policies apply
  • you may disconnect at any time (subject to the third party’s limitations)

We are not responsible for third-party services, their availability, or accuracy.

6. User content and inputs

You may provide inputs such as questionnaire responses, messages, and uploaded files (“User Content”).

User Content may include sensitive wellness or health-related documents you choose to upload, such as bloodwork, lab reports, or body composition results. You are responsible for ensuring you have the right to upload such content.

6.1 Your responsibility

You represent and warrant that:

  • you have the rights necessary to provide User Content
  • your User Content does not violate any law or third-party rights
  • you will not upload content you are not authorized to share

6.2 License to operate the Service

You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and display your User Content solely as necessary to operate, maintain, and improve the Service and to generate outputs you request.

7. AI-generated outputs

The Service may use automated systems, including AI or large language models, to generate outputs.

  • Outputs may be incomplete, inaccurate, or inappropriate for your situation.
  • You are solely responsible for decisions made based on outputs.

8. Acceptable use

You agree not to:

  • misuse or interfere with the Service
  • attempt unauthorized access
  • upload malware or harmful code
  • scrape, reverse engineer, or extract source code except as permitted by law
  • use the Service to violate any law or third-party rights

We may suspend or terminate access for violations.

9. Intellectual property

The Service and all associated content, software, and design are owned by us or our licensors.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial use unless otherwise agreed in writing.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or if required by law or to protect the Service or other users.

Account deletion requests are handled as described in our Privacy Policy.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID US (IF ANY) IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

13. Indemnification

You agree to indemnify and hold harmless us and our affiliates from claims arising from your use of the Service or violation of these Terms.

14. Governing law

These Terms are governed by the laws of the United States and the State of [Your State], without regard to conflict of laws principles.

15. Changes

We may update these Terms from time to time. Material changes will be communicated through the Service.

16. Contact

Email: support@protos-health.com
Address: [Company Address]